Customer Management
User Management
My Account provides lots of information regarding your account and transaction details. It is available on the top right side when you click on your Name/Email-Id. These are the tabs available in “My Account”.
In case you forget your password or want to reset your password, you can use the 'Forget Password' link on the login page. You will then be asked to enter your email ID. Once you do that, an email will be sent to you with the password reset link.
If the email did not reach you - Check your spam folder or contact your email administrator - If you have one.
Ordering Products
es, we accept any Product related issue within 30 days of timeline from the date of delivery. And our support desk resolve it based on the nature of issue and after understanding the issue further we would decide to refund or reprint the order for you.
We don't accept any complaints if it was raised after 30 days from the date of delivery.
We believe in keeping our customers updated about their orders. The status of all your orders are available in the “My Order History” tab in “My Accounts”. You will also receive SMS and email notifications on the status updates on your registered mobile number and email address.
You can also contact us on our customer service number 9007837104 or Email us at printzitweb@gmail.com.
We can definitely help you with cancelling the order and offer a full refund if the order is not into the production.
Please call our customer service team team at 9007837104 or drop an email at printzitweb@gmail.com and we will help you with order cancellation and refund, if applicable.
Do not worry! Your order can be on hold for multiple reasons like low resolution artwork, size mismatch, font error etc.
You would have received an email regarding your order on hold status with a detailed reason to make it right. Send us the required artwork file in an email to support@printstop.co.in so order can be processed.
If you dont understand what needs to be done or need clarifications, you can always reach out to our support team at printzitweb@gmail.com or 9007837104 and we will help you with your order.